Instead we choose to reside in the corners of our minds

Boston trip was..an experience. Had a lot of fun hanging out with my friends. Half of whom were from Richmond actually. Lots of fun walking around drinking cheap booze out of paper bags, and inside cabs. It was awesome to finally get to see Johnny's store on Newbury Street. I think it's a bit peculiar that Newbury is pronounced New-Berry and Burberry is pronounced Bur-Bury. And there is a Burberry store on Newbury Street.

Saw a lot of nice cars as well. A few TT's, a bunch of AMG Mercs, Rovers of course, a Maserati, also got to see a blacked out Audi S4. It sounded so gnarly. Just pissed off to all hell. The engine was an angry grizzly bear. If it could talk it would have been saying "Aghhhh I'm fucking pissed off! Get me out of here!".

Traveling was fun. I walked around a lot, which I enjoyed. Took the subway a lot which I didn't enjoy so much, but was fun nonetheless. After a few days I started getting used to it, and figuring it out. I also realized a couple of key facts for my next trip. My man bag is a must. I need something large enough to carry a spare hoodie, my Zune, my phone, my ID's and cash, a book or magazine, and whatever else I pick up. Also I need to bring a spare phone in the rare event that I break mine. Which I did.

This trip made me realize a lot of things. Mainly I should probably be seeing a mental health specialist regularly. And I'm not even playing. People that know me well know that I'm very high strung, and I get stressed very easily over seemingly trivial matters. I've tried to deal with it. I just can't. It's difficult. I also kind of hate being in unfamiliar situations. So we combine those factors with alcohol and me fighting with Stephanie and that equals a pretty bad night. It started with me throwing my phone at a fence (then again at the ground), and ended with me crying in Stephs bed and calling my ex from her phone. I have no idea why I did that. But I did. And I think Stephanie is thoroughly over me.

So I've been in this hazy depression ever since that night. Mainly because I lost all of the hundreds of pictures I had taken during my trip. Which I'll likely never get back. Also bummed that I broke a $420 phone. And haven't had my BlackBerry for 5 days. Those of you that know me know how hooked I am. Thankfully I have insurance and I get a new one tomorrow.

Oh shit, also I got suspended from work for 14 days. We have a really nonsensical policy where if you fail to get a shift covered you are suspended for 14 days. The policy actually makes sense. Well it makes sense when you're not extremely short staffed as my work is now. So one of my shifts is a weekday morning shift (10am-4pm) at one of the local malls. It's generally very slow. I work it with another guy. When I was out of town I didn't get someone to cover it. So now I am suspended. It doesn't matter that the guy that worked it said only 3 customers came in that day. They suspended me. And now have to find other people to cover my shifts for two weeks. Which really only makes it harder on the other employees. The worst part is that I came home only to be told I was suspended. I knew it was going to happen and kept trying to get them to tell me before I flew back. But I guess they weren't sure if they were going to suspend me or not until I actually got home. Oh and the best part was they suspended me around 12 noon on Friday. My shift on Friday is 10am-9pm. They had me work my whole shift and start my suspension the next day! Assholes!

Anyway, sorry if this is hard to follow. I'm just thinking and typing. Any questions?

Stuck again

Back home. Trip was memorable. No photos, sorry.

No girl either anymore I guess.

Boston is the name of a song by Horrorshow, who are from Philly

My flight leaves RIC at 3:10pm.

See ya in a little while.



Back in Richmond on the 26th.

Last Steel Mile

You took the life from me.

Karma has come to collect.

Some friends of mine shot a new video. It was released today I'm presuming. It will be premiered tomorrow night on Headbangers Ball on MTV2.

Peep it here right now though! Song is called "Soundwave Superior", off the album "The Respect Issue"

"Shut Up And Let Me Go", The Ting Tings

Ting Tings - Shut Up and Let Me Go from espionage on Vimeo.

I can't get over..

My obsession with death. And now I have merged that with my latest obsession with lions.

Ouchies!

I got my septum pierced last night. I had been thinking about it for a while, finally decided to do it. I know I'm going to have to have it flipped up and hiding in my nose most of the time b/c of work. But I'm totally cool with that. It was not a fun experience. I'll get tattooed any day over pierced.

Anyway, since my last post I've been way into lions. I've kinda always been into them. But now I'm super into them. I really want to go to the zoo and hang out with them. I feel like I could chill with them in their enclosure and they'd be cool with it you know. But I know that they'd probably maul and kill me. Which sucks. But maybe, just maybe I could have a lion friend. I wouldn't call him Leo or anything dumb like that. He'd have a real name.

No I'm totally serious. I want a lion as a friend/pet.

I'm listening to Amy Winehouse right now. I just got her last two albums. Never really listened to it before. Except when Rehab comes on the Muzak system at work.

I'm feeling it. I like not jumping on stuff when the masses does. It lets me actually appreciate it without the hype clouding my judgment.

Ok peace out!

Yes your Majesty

I've been watching videos of lions roaring on youtube for the past 30 minutes. These are the best so far.



I'm also a huge fan of the movie Jurassic Park. Because of that, I know that the sound effect people used the sounds of a lion roaring for some of the dinosaur sounds. This next clip sounds like some of the raptor sounds. Mainly in the kitchen scenes from Jurassic Park part 1 where they're chasing the kids.

The customer is never right

Ok so as many of you know, I deal with people all day. I handle small business accounts for one of the nations largest wireless provider. I won't say which one, suffice it to say that we really like the color red. Anyway, I also work in the stores for a good amount of time per week. I love dealing with people. I love making them happy. Solving their problems and just making their life easier. I really do enjoy it, I think I have a problem. Anywho in between doing the best I can to help my customers I get the really stupid, mean, or really shady customers. A few posts back I said I'd start blogging about them, and I never did. I will generally post the experience on MySpace in a bulletin. Well on the off chance that someone who reads this isn't on my MySpace friends list (myspace.com/ohsocute add me!) I'm going to post all of the ones from the past 10 days here. Right now. In this one blog entry. Please enjoy and leave comments.

I'm just going to cut and paste from the bulletin posts.

Dear Jennifer
Body: aka bitchy customer of the day number 1.

I'm sorry that you dropped your phone and now want to exchange it. I'm also sorry that your receipt clearly states that we don't take phones back with over 300 minutes of talk time clocked on them. I'm also sorry that since May 20th you have talked a whopping 28 hours on this phone.

I'm also sorry that I'm not going to screw over my coworker by exchanging a phone he sold you that now has obvious physical damage and 28 hours of talk time on it.

I'm really sorry that you chose to come into my store instead of calling your friendly sales rep whose name was programmed into your phone. But I guess I could have just done the exchange and charged you a 100% restocking fee. Maybe I'll do that next time.

------------------------------------------

This is from an eMail I sent to my coworkers and then posted on myspace.

Subject: John Bec***r

Just came into the store. Wanting to return a bluetooth headset. We ALL know the policy on this. So I don't need to go there. So I tell him, normally we don't take returns on those items, but let me see what I can do for you. Also it was a Motorola HS815 and since I had never seen it I told him "it looks like it may be past the 30 day return window on normal accessories anyway, but let's look this up". Oh also he had no receipt and the package was smushed to hell. He starts in about how he's a great customer ported over 5 lines from AT&T blah blah blah.

So I pull it up and tell him unfortunately he bought the item MORE THAN A YEAR AGO. That's right 1/09/2007. So I inform him that there isn't anything I can do for him in regards to the headset. He starts asking about me giving him a credit for the headset, so I pull up his account and let him know that in September we will give him a credit on a phone, and by that I mean upgrade credit. So then he cuts me off and goes "So there's nothing you can do with this for me. Not even give me a $20 credit?! We've been good customers blah blah blah" So I ask him where else can he go and return a product a year and a half later, with damaged packaging and no receipt? He then tells me he's going to cancel and go to another company and I tell him "that's fine, we already got paid on it". I probably shouldn't have said that. But fuck him. I'm tired of grown fucking people in this country acting like pussy bitch babies b/c they've been coddled by big business. Where the fuck is personal responsibility.

So whoever dealer 170 is your customer from a year and a half ago needs a hug.

-------------------------------------------
Customer is in my store to re-sign his contract and get a new phone under promotional pricing. This is a bit of our conversation:

Customer: "I don't have my other phone, can you get the numbers to my new phone?"

Me: "No sir. Unfortunately we need to have the other phone here to do that."

C: "Are you sure you can't get them like off the network or something? That's what they did last time with my daughters phone."

M: "We can do that for you if you signed up for Backup Assistant."

Do you know if you did that?"

C: "I don't know, I got this phone three years ago."

M: "Ok, Backup Assistant has been out for a year now so if you didn't sign up for it after that time you don't have it."

A bit later

M: "Ok sir did you want to add insurance to that? It covers theft, loss, breakage, and water damage" (that's exactly how I say that every time to every customer)

C: "Hmm. Can I add that at any time?"

M: "You have seven days to add that sir."

C: "Does it cover theft?"

M: "Umm yes sir."

A bit later.

C: "Are you sure you can't get the numbers off the network?"

M: "Yes sir, I'm pretty sure. It's a common request."

C: "Well last time we came here we had the other phone and that guy did it...oh wait, that's right we had the other phone."

The best party of this whole thing is that he was in here this morning because his phone got stolen last night.

--------------------------------------------------------

This is from an actual coworker:

Me: Dude this phone rules.

Coworker: That phone's a piece of shit.

Me: You say that about every phone we have.

Coworker: (being completely serious) That's because I hate cell phones. They're all pieces of shit, even the good ones.

--------------------------------------------------------

Then a fresh one for today. A customer comes in and asks me to pull up her account for her. I ask her for her mobile number and the last four numbers of her social security number to access the account. When I enter that I'm notified that she has an account password. In my system it doesn't show me the account password. For obvious security reasons. Customers often forget their passwords and that is of course my fault. This happened:

Me: Okay ma'am and what's your account password?
Customer: Pfft! Why would I know that?
Me: Because it's YOUR account.



Ok, that's all for today. Hope you enjoyed reading!

I don't know who

Emmy Rossum is. But apparently she's my type of girl. BlackBerry user, and Starbucks fiend (clearly).



I found this on my new favorite sight. I think I had actually found the site before, and just forgot about it. But now I have it handily bookmarked on my Mozilla toolbar.



But seriously who is Emmy Rossum? Is she one of the new breed of celebs that's famous for being famous? Is she on the Hills or something? I haven't had cable in more than a year, I'm out of the loop.

A huge tornado funnel cloud touched down in Orchard, Iowa, Tuesday, June 10, 2008 at 9:04 p.m. The Globe Gazette and Mitchell County Press News reported that Lori Mehmen of Orchard, took the photo from outside her front door. Mehmen said the funnel cloud came near the ground and then went back up into the clouds. Besides tree and crop damage, no human injuries were reported

I love these.

I need them in my life. Seriously.

Whaaaaaaaaaa!?

I need to start making my links clickable.

I always forget. So here's one.

Think about it and discuss.

I can't wait to visit Boston. A few more weeks! Can't wait to get out of here. It's pretty official that I'm moving. Not sure if I already wrote about that. I've told a few people. So if anyone is reading this that didn't know. I'm moving to Boston in August. Word.

I can't believe Verizon bought Alltel. Actually I can totally believe it and it rules. I'm bummed I'm leaving though. I'm sure this is going to make everyone a lot more money. I'm also sure we'll handle it better than the SunCom Cingular fiasco.

That's it for today.

How cute is she:

I love this site.

http://www.oaknyc.com/

I could browse this site for hours. I find myself looking at the models as much as the products being modeled sometimes.

Boston

I'm visiting June 23rd- 26th.
Got my ticket on Saturday.
I also gave my hoodie to a homeless man last night. Whoa.

I'm up too early. Well earlier than I want to be. Partied way too hard last night. Thrashed. Happy one year Rumors!